Effective date: July 22, 2025
HamroEPS (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hamroeps.com, our mobile app, or use our services.
1. Information we collect
We may collect the following information:
- Personal information: name, email address, phone number, date of birth (if provided).
- Account information: login credentials, usage history, exam progress.
- Device information: IP address, browser type, device ID, operating system.
- Cookies and tracking data: to improve functionality and performance.
2. How we use your information
We use your data to:
- Provide and improve our services.
- Manage user accounts and learning progress.
- Send important updates or marketing messages (only if consented).
- Comply with legal requirements.
3. How we share your information
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers (hosting, analytics, etc.).
- Law enforcement if legally required.
4. Data retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
5. Your rights
You may:
- Access or update your personal information.
- Request deletion of your account and data.
- Opt out of marketing communications.
To exercise your rights, contact us at epspokhara01@gmail.com.
6. Children’s privacy
Our platform is not intended for users under the age of 13. We do not knowingly collect data from minors.
7. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or website notice.